Thank you very much for purchasing our digital products. Our refund policy for digital products is detailed below.
1. Main site, https://matrixinfo.org
This site is a publishing platform for content creators, providing content paywall services and member subscription services. Due to the special nature of digital works, please read the following terms carefully before you pay,
1> For paywall service, no refund will be given once you have paid;
2> For membership subscriptions, no refunds will be given once you have paid for the service;
2. Digital Online Store, https://store.matrixinfo.org
Our digital store offers the following services
- Sales of digital products
- Digital Mall membership subscription service
1>For the sale of digital products, if you can’t use them due to the seller’s reason, you can apply for a refund within 48 hours; our customer service will conduct the refund operation after reviewing and confirming.
2>No refunds will be given once you have paid for the Digital Store membership subscription service.