Refund Policy

Thank you very much for purchasing our digital products. Our refund policy for digital products is detailed below.

1. Main site, https://matrixinfo.org

This site is a publishing platform for content creators, providing content paywall services and member subscription services. Due to the special nature of digital works, please read the following terms carefully before you pay,
1> For paywall service, no refund will be given once you have paid;
2> For membership subscriptions, no refunds will be given once you have paid for the service;

2. Digital Online Store, https://store.matrixinfo.org

Our digital store offers the following services

  • Sales of digital products
  • Digital Mall membership subscription service

1>For the sale of digital products, if you can’t use them due to the seller’s reason, you can apply for a refund within 48 hours; our customer service will conduct the refund operation after reviewing and confirming.
2>No refunds will be given once you have paid for the Digital Store membership subscription service.

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